Terms and conditions
Placing your order
Making a purchase is easy just follow these simple steps
- Shop by browsing through our website or brochure
- Click on the image to enlarge the image.
- Select the type, and colour.
- Once you have finished shopping click on checkout.
- Check your order is correct including the quantity and proceed to checkout.
- Make sure that you personal details are filled in in full.
- You will then be transferred to the Payment Provider secure payment window.
If you prefer to place your order by telephone contact one of our team and Wandering Soldier Head Office on 07772219927 between 9am and 5pm Monday to Friday.
Eligibility to purchase
The purchase of merchandise through Wandering Soldier is strictly to parties who can lawfully enter into and form contracts on the site in accordance with English Law.
In order to make purchases through the site, you will be requested to register and provide your personal details. In particular, customer must provide their real name, phone number, e-mail address and other requested information as indicated. Further more, when ordering items you will be required to provide payment details and you represent and warrant that the payment details your provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.
The site is available only to individuals that meet with the above terms of eligibility, who have been issued a valid credit or debit card by a bank expectable to Wandering Soldier, and who have authorised Wandering Soldier to process a charge or charges on a credit or debit card for the amount of the total purchase price for the merchandise that they have ordered. Purchases made on the site for the personal or gift use of the buyer only and are not toe used for resale, commercial purposes or any other commercial benefit.
Moreover by making an offer to purchase merchandise, you expressly authorise us to perform credit checks and where Wandering Soldier feels necessary to transmit or to obtain information about you to or from third parties from time to time including but not limited to your credit card number or credit reports, to authenticate your identity to validate your credit card to obtain and initial credit card authorisation and to authorise individual purchase transaction.
Order
All orders are subject to Payment Provider acceptance and Wandering Soldier Availability.
Wandering Soldier offers products for sale that are in stock and available for dispatch from our warehouse they will be delivered within 4 working days, however we may be waiting for new shipments and if your order will be more than week delivery from time of purchase we will phone you to advise.
Prices shown on the site GBP and are inclusive of VAT all prices and offers remain valid as advertised. The GBP price of a product displayed on our website is accepted and will be honoured. If you are buying from outside the UK you will also incur carriage costs and any duties levied by the distinction to which you have specified delivery. The final price for overseas customers will be calculated in accordance with the applicable exchange rate on the day your credit card company process the transaction.
Acceptance of your order
Once you have made your choice and your order has been placed, you will receive an e-mail acknowledging the details of your order. This e-mail is NOT an acceptance of your order.
Acceptance of your order takes place when the secure Payment Provider’s window authorise you payment.
We reserve the right not to accept your order in the event, for example that we are unable to obtain authorisation for payment, that the item ordered is our of stock or does not satisfy our quality control standards or has been withdrawn.
Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at anytime at our soul discretion. We will not be liable to you or any third party by reason of our withdrawing and merchandise from the site whether or not that merchandise has been sold, removing screening or editing any materials or content on the site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Payment
Payment by Visa, Visa Delta, Visa Electron, MasterCard, Maestro, American Express, Switch debit cards.
Payment will be debited and cleared from your account upon receipt of your order by Payment Provider. You confirm that the credit/debit card is yours. All creditcard/Debitcard holders are subject to validation check and authorisation by the card issuer.
If the Issuer of your payment card refuses to authorise payment to Wandering Soldier we will not be liable for any delay or non delivery.
We take all reasonable care to make our site as secure as we can make it. All credit card transactions on this site are processed by Payment Provider’s Bank are secure online payment gateway that encrypts your card details in a secure host environment. At Wandering Soldier we do not hold your credit card details on the website or on our customer database.
All shoe prices are inclusive of VAT.
Postage and packaging is additional.
Insurance
Wandering Soldier insures each purchase during the time that it is in transit until it is delivered to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passed to you.
Returns and exchanges
All returned items must have a valid order number. Your order number is on your receipt. Wandering Soldier will only accept returns that are faulty products we will happily replace these. All returns made with in seven days of receiving the product.
Should you for whatever reason receive the incorrect item,as soon as Wandering Soldier receives the returned product we will send you the correct item subject to availability.
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